Get All Tickets And and Or Filter

circuitId object

Circuit unique identifier related to ticket.

anyOf

• string
• object

string

componentId object

Service component unique identifier.

anyOf

• string
• object

string

customerReferenceId object

Optional customer defined identifier.

anyOf

• string
• object

string

dateTimeOpened object

Datetime the ticket was opened.

anyOf

• string<date-time>
• string<date>
• object

string<date-time>

legacyCircuitId object

Legacy circuit unique identifier related to ticket.

anyOf

• string
• object

string

serviceId object

Service unique identifier.

anyOf

• string
• object

string

serviceName object

Service unique identifier, also used in Tranzact portal.

anyOf

• string
• object

string

status object

Status values can vary based on the ticket type.

anyOf

• string
• object

string

subject object

Ticket subject title.

anyOf

• string
• object

string

ticketId object

Ticket unique identifier.

anyOf

• string
• object

string

ticketNumber object

Ticket unique identifier, also used in Tranzact portal.

anyOf

• string
• object

string

ticketType object

Type of the ticket.

anyOf

• Get All Tickets Ticket Types
• object

Get All Tickets Ticket Types (string)

Possible values: [Access Request, Billing, Customer Service, Disconnect Request, Professional Services, Remote Hands, Tech Assist, Technical Support, Service Inquiry, Shipping & Receiving]

Get All Tickets And and Or Filter

{
  "circuitId": "string",
  "componentId": "string",
  "customerReferenceId": "string",
  "dateTimeOpened": "2024-07-29T15:51:28.071Z",
  "legacyCircuitId": "string",
  "serviceId": "string",
  "serviceName": "string",
  "status": "string",
  "subject": "string",
  "ticketId": "string",
  "ticketNumber": "string",
  "ticketType": "Access Request"
}