Customer Service Ticket Details

apiVersionstring

Example: v1

data object

attrs object[]

Array [

namestring

Example: ticketType

displayNamestring

Example: Ticket Type

descriptionstring

Example: Applicable ticket type from ticket catalog

criteria object

dataTypestring

Example: string

isRequiredboolean

Example: true

valuestring

Example: Customer Service

]

contacts object[]

Array [

attrs object[]

Array [

namestring

Example: ticketType

displayNamestring

Example: Ticket Type

descriptionstring

Example: Applicable ticket type from ticket catalog

criteria object

dataTypestring

Example: string

isRequiredboolean

Example: true

options object[]

Array [

valuestring

Example: Primary

defaultValueboolean

Example: false

]

]

minCountinteger

Example: 1

maxCountinteger

Example: 20

]

Customer Service Ticket Details

{
  "apiVersion": "v1",
  "data": {
    "attrs": [
      {
        "name": "ticketType",
        "displayName": "Ticket Type",
        "description": "Applicable ticket type from ticket catalog",
        "criteria": {
          "dataType": "string",
          "isRequired": true
        },
        "value": "Customer Service"
      }
    ],
    "contacts": [
      {
        "attrs": [
          {
            "name": "ticketType",
            "displayName": "Ticket Type",
            "description": "Applicable ticket type from ticket catalog",
            "criteria": {
              "dataType": "string",
              "isRequired": true
            },
            "options": [
              {
                "value": "Primary",
                "defaultValue": false
              }
            ]
          }
        ],
        "minCount": 1,
        "maxCount": 20
      }
    ]
  }
}